What This Does
You’ll connect one or multiple Zoom accounts to one Disco community so you can choose which account hosts each event. This gives you more control when running live events.
What To Know First
- Admin access required
- Multiple users can connect their Zoom accounts, but each Zoom account must be active and authorized
- Zoom meeting limits depend on the Zoom account type
How to Connect a Zoom Account
- Follow these steps to authorize a connection between Zoom and Disco.
- Go to the Admin area.
- Select the Integrations tab.
- Locate Zoom and select "Connect", then follow the on-screen instructions. This connects your first Zoom account to the community.
- Enable Auto-upload Zoom recordings by clicking the cloud upload icon, if desired.
- This allows Disco to automatically upload Zoom recordings to the event once the Disco event has ended.
- If you end the Zoom meeting early, wait until the event time on Disco ends to see the recording.
- Zoom may take a short time to process recordings, longer recordings mean longer processing times.
- Only recordings saved to the cloud will be available for auto-upload. Auto-upload does not work for recordings saved to your local devices.
- If there are multiple Zoom recordings, only the longest recording that overlaps with the event time will be uploaded to the event.
- You can still manually upload recordings from your own devices.
- This allows Disco to automatically upload Zoom recordings to the event once the Disco event has ended.
- To connect another Zoom account, select Add Account.
- You’ll be redirected to Zoom to log in.
After connecting, the new account appears in the Integrations tab.
Note:
- We suggest reviewing connected accounts regularly to manage access and permissions.
- To remove a Zoom account, select the overflow icon next to the account and select Disconnect.
- Once you have multiple accounts connected you will see a new dropdown when you create a new event where you can select which Zoom account will host that specific event.
- Important: Zoom requires the connected account holder to be present to start meetings, so they should always participate in the event.
For instructions on how to use a Zoom account to set up an event, learn more.
Common Questions
Who can see Zoom connections in the Integrations tab?
Any users with Owner or Community Admin role can see all connected Zoom accounts. This includes the account type, connection status, and whether auto-upload is enabled.
Who can disconnect someone else’s Zoom account?
Owners and community admins can disconnect other users’ Zoom accounts if needed.
Can I manage auto-upload settings for other accounts?
No. You can only enable or disable auto-upload recordings for your own Zoom account.
I'm listed as an event host in Disco. Why can’t I start the event with Zoom?
Zoom settings require that the connected Zoom account be present to start Zoom meetings, or that additional users have been given permission to start the event, in the Zoom event settings. To check which Zoom account is used for the event, go to the event, then Settings > Location > Zoom.