About This Feature
To become a member of a paid community or gain access to a paid course, members must go through the registration process, which involves payments.
How It Works
Members may go through the payment process when purchasing a Product or a Membership plan. During this process, Members must provide their payment information in Disco, and the transaction is processed securely through Stripe.
This is also where members can enter a Discount code if applicable. If they purchase through a link with a discount code, the code will automatically be applied at checkout:
As soon as the payment is processed, they will then have access to the paid Learning Product:
FAQs
Q: When a member purchases a Product or Membership, is a receipt emailed directly from Stripe? Does the member receive confirmation of payment from Disco?
A: Stripe sends a receipt directly to the email associated with the payment. If a receipt needs to be resent or a member hasn't received one, it is possible to do so via Stripe.
Q: What happens to a member's access when their payment fails to process in Disco?
A: If Members are paying for a Learning Product or Membership for the first time, they won’t gain access to these until the payment goes through. If they have paid before and now have access to a Membership, and payment fails, they must be manually unenrolled.
Q: How can my Members access their Billing information/change their payment method?
A: Members will be able to change their payment method and address through the Member Billing Portal. Members are able to find this if they click on their profile avatar > My Profile > Account > Learner Billing Portal.