Slack Integration

About This Feature

Disco works seamlessly if the community uses Slack. Chat is a key communication tool for live courses and community discussions, enhancing engagement and real-time interaction.

How It Works

Integrating with Slack will:

  • Enable the use of tools like the Disco co-pilot.
  • Allow admins to bulk direct message all Slack members.
  • Send reminder direct messages to members within a product. For example, members of a course will receive a DM reminding them that an event is about to start. The link will take them to the Disco system for tracking attendance, and they will launch Zoom.

How To Steps

  1. Navigate to the Admin area > Select Integrations > Click on "Connect Slack"
  2. Follow the connection process, ensuring that the Slack workspace displayed at the top right of the page is correct, and click "Allow."

How To Send Invites To Slack Members

Many communities use Slack and Disco side-by-side. Slack is used for communications, and Disco is used to manage course curriculum, schedule community events, and more. If a member is added directly into the Slack workspace, they will show up in Disco.

  1. Navigate to the Admin area > Select Members tab > Click on the Slack Members tab. Note that if this tab does not appear - your Slack is not connected
  2. Review the list of Slack members. 
  3. Check the box next to all or specific members and set up a message to invite them.
  4. Admin can also send direct messages to members. By default, messages are sent as the "Disco Bot." However, direct messages can appear to come directly from an admin by connecting individual Slack accounts.

How To Automate New Members Joining Slack

Option 1: During Onboarding

Enable Slack connection during community onboarding to automatically send invites to the connected Slack community. This saves time compared to manually inviting each new member. The invite to Slack is sent seamlessly via email.

  1. Navigate to the Admin area > Select Members > Select Onboarding.
  2. Enable Step 5: "This community uses Disco with Slack."
  3. Preview the member experience.

Option 2: Beginning or End of Product in Curriculum

Adding “Slack connection” as a system task into a curriculum module for members to join Slack at the beginning or end of a product. 

  1. Go to the moment in the curriculum where members should be invited to Slack.
  2. Add new content.
  3. Select "Slack Connection" content type.
  4. Edit with additional information for members to understand why they should join the Slack workspace.