Learn Mode for Admins

About This Feature

Learn Mode for Admins allows Admins, Product Managers and Instructors to complete the Curriculum like a Member or learner would without the need to create a separate Member Account for this purpose. It's important to note that completions are also reflected in Product Reports when enabled.

How It Works

  • Learn Mode is configured at the Product level, giving Admins control over which Products Learn Mode is available for.
  • When enabled for a Product, Admins can register and interact with the course just like a Member or learner. Progress and completion data will be included in Admin Insights reports.
  • When disabled, Admins are prevented from entering Learning Mode and do not appear in course progress or completion reports.

How To Enable Learn Mode:

  1. Navigate to the Product for which Learn Mode needs to be enabled.
  2. Open the overflow menu and select Settings.
  3. Switch to the Availability tab and scroll to the bottom.
  4. Toggle ON the setting labelled Allow Learn Mode for This Product. This will enable the Learning Mode switcher for all community Admins and Product Managers/Instructors.
  5. Click “Save”

How To Complete Curriculum as an Admin:

  1. Ensure the product has Learn Mode enabled.
  2. Navigate to the product to be taken.
  3. On the right of the product page, locate the toggle labelled “Learning Mode” in the product overflow menu (the 3-dot icon). 
  4. Switch the toggle ON to enter Learning Mode. If not already enrolled in the product, Admins will be prompted to enroll in the Product with one click at this stage.
  5. Once the “Learning Mode” toggle is ON, Admins can access and complete the Curriculum. Admin completion progress will also be visible in reports.

Important Points:

  • When switching to Learning Mode for the first time within a product, a message prompts admins to enroll in the selected course before they can proceed.
  • While in Learning Mode, admin-only actions are not available. Turn off Learning Mode to access admin features (e.g. editing curriculum).

How To View Progress of Admins:

  1. Navigate to the Admin area, and then to the Insights tab.
  2. For Products with Learning Mode enabled, Admin completion data will be tracked, and Admins will be included in the following reports:
    1. Insights > Products > Member Progress
    2. Insights > Members > Products
  3. Select the Admin user whose progress you are looking to review.

Important Points: 

  • Disabling Learning Mode from the Product Settings will remove Admin progression records in reports.

Important Considerations:

  • Admin actions inside the course are unavailable in Learning Mode. To resume the role of an Admin, you will need to disable Learning Mode.  
  • Learning Mode must be made available separately for each Product.
  • Disabling Learning Mode from the Product Settings will remove Admin progression records in reports.

FAQs

Q: Can Admins take courses they did not create?

A: Yes, Admins can complete their courses or courses created by others.

Q: Do Admins need to enroll in every course they want to take?

A: Yes, enrollment is required to take courses, and a prompt appears the first time Learning Mode is activated.

Q: Do I need to toggle back into Learning Mode whenever I return to a Product in Disco?

A: No, you will remain in Learning Mode if that is where you left off with a Product. Disco will remember the last mode used to view a Product.

Q: As an Admin, can I complete a course using Learning Mode on mobile?

A: Yes, if the product has Learning Mode enabled, you will automatically be put into Learning Mode when using the mobile app.