About This Feature
The Certificate feature formalizes members' achievements within a specific product. This tool is beneficial for motivating and acknowledging participants' hard work and progress. Such recognition can boost member engagement, encourage continued participation in the community's offerings, and add value to the educational experience.
How It Works
The Program Certificate feature functions as follows:
- Admins can create one or more certificates for each product, allowing for customized recognition based on specific achievements within the program.
- Disco offers an intuitive editor for customizing certificates, including specific details, branding, and design elements to align with the program's identity.
- Certificates can be designed in advance and scheduled for distribution on a predetermined date.
How To Setup a Certificate
1. Navigate to the Product page, select the overflow icon next to a product name, and select “Certificate.”
2. Click “Add Certificate” and give the certificate a title for easy organizing.
3. Customize the certificate by uploading a background image, editing the title and description, and selecting the text color on the ‘Design’ tab.
4. Switch to the ‘Release’ tab, and select when to release the certificate:
- Release on Product completion: Certificates are released upon Product completion. Completion is when the Member completes the curriculum.
- Release on Product end date: Certificates are released on the Product end date. This only applies to Products with a fixed duration.
- Release on a custom date: Certificates are released on a custom date and time.
- Release immediately: Certificates are instantly visible to eligible members, and you can no longer edit.
- TBD / Unscheduled: The release plan is to be determined. This option allows for flexibility in choosing a release date post-setup.
5. Click “Create Certificate”.
Important Considerations
- Any members added to a Product after a certificate is issued for Immediate Release will not receive the certificate.
- With the ‘Release on Product completion’ option, the release plan cannot be changed when the first Member receives their certificate.
- Certificates must be created before Members complete the curriculum; Members who complete the curriculum before the certificate is created in Disco will not receive a certificate retroactively.
FAQs
Q: My certificate is set to 'Release on Product Completion', but only some members receive it. Why is this?
A: Certificates cannot be sent retroactively to members who completed the Product before the certificate was created. The certificate must be created before any member completions are recorded.