Accessibility: Subtitles and Captions

About This Feature

Add subtitles to a video to enhance accessibility for individuals with hearing impairments, facilitate global reach through multilingual support, and improve overall content comprehension. 

How It Works

Upload subtitles in multiple languages and different formats (.srt or .vtt ), decide whether to auto-generate them in English, and have the flexibility to delete specific tracks.

How To Steps

  1. Accessing subtitles or caption

Navigate to your admin dashboard and click on "Content"' in the sidebar. Next, navigate to the "Media Assets" page and select the "Subtitles and caption" option from the Video you want to add subtitles to.

  1. Subtitle Setup
    Choose the language of your video
    Optionally, auto-generate subtitle for English videos
    Select additional languages and upload corresponding subtitle files.

  1. Processing and finalization
    Allow the system time for subtitle processing
    Review the preview for accuracy
    Save your changes once satisfied



Q: Can I add subtitles in multiple languages?

A: Yes, you can upload subtitle files for multiple languages and enable multilingual support.


Q: Are there any restrictions on the file format for subtitle uploads?
A: Yes, you can upload subtitle files in the SRT(SubRip Subtitle) and VTT(WebVTT)  formats to video assets.


Q: How long does it take for auto-generated subtitles to be generated?

A: The processing time for auto-generated subtitles may vary, but it could take some time, especially for longer videos.


Q: Are there limitations on the number of languages I can add subtitles in?

A: No, you can add subtitles in multiple languages without any restrictions.


Q: Can viewers disable subtitles if they prefer not to use them?

A: Yes, viewers can turn off subtitles through the video player settings.