What This Does
You’ll improve the accuracy and relevance of Disco AI by managing the content sources it uses to generate answers, content, and insights.
What To Know First
- Admin access required
- Internal sources are automatic and cannot be edited
- External links and knowledge bases must be public and crawlable
- Links process within a few minutes, depending on content length
How to manage Disco AI sources
Disco AI draws from two types of sources: internal content already within your platform and external data you can add manually. The Sources page is your control center for managing both.
Internal sources (automatic)
These are not editable but provide valuable input across all AI tools:
- Content: Learning materials from courses and collections
- Documents: Uploaded PDFs and media library files
- Videos: Uploaded videos or event recordings
- Disco Channel Messages: Conversations from community/product channels
- Slack Channel Messages: Conversations from selected Slack channels
- Feed Posts: Public feed content used for shared knowledge
- Member Profiles: Custom fields that personalize outputs
External sources (manually added)
These expand Disco AI’s knowledge using public content:
- Links: Individual, publicly accessible URLs
- Knowledge Bases: Public-facing spaces from tools like Notion, Zendesk, or Pylon
You can customize source usage per AI tool where supported.
How to add a link
- Go to Admin Area > Disco AI > Sources
- Click Edit in the Links section
- Select + New Link
- Enter the URL and (optionally) edit the title
- Choose whether you want to crawl only this URL, or this URL plus its linked pages
- Click Add Link to start processing
Disco AI will begin processing the content. This typically takes a few minutes.
How to add a knowledge base
- Go to Admin Area > Disco AI > Sources
- Click Edit in the Knowledge Base section
- Select + New Knowledge Base
- Enter the public URL and (optionally) update the title
- Choose whether you want to crawl only this URL, or this URL plus its linked pages
- Choose whether Disco AI should crawl the link one time, or re-crawl every 7 days
- Click Add Knowledge Base
The system will begin crawling and indexing the knowledge base.
How to update a link or knowledge base
- Go to Admin Area > Disco AI > Sources
- Click Edit in the appropriate section
- Click the ⋮ next to the item
- Select Sync to manually update the source
Common Questions
How often should I update Disco AI’s sources?
Review and update sources at least once a year, or more frequently if content changes.
What kinds of links should I add?
Use reputable, relevant, publicly accessible links that align with your community’s goals. Avoid unstable or outdated URLs.
How can I improve Disco AI’s responses?
Add more focused, well-structured source data. Avoid large, irrelevant documents. Prioritize high-quality, reviewed material.
How long does processing take?
Most links process in minutes. Knowledge base processing depends on size and scope.