Disco 3.0 Community Architecture April 2024

Disco 3.0: Updated navigation, community and workflow capabilities

At Disco, we understand that the most impactful learning occurs when members have a unique, highly engaging experience with a community of people with shared interests and goals. However, we also understand (through your feedback) that navigating through this experience can sometimes feel overwhelming due to the multitude of learning products, resources and conversations. 

 

We are thrilled to announce a new design that brings learning and community together while keeping you more organized, focused, and engaged. This update features enhanced organization and a more user-friendly interface to facilitate a better overall member experience.

 

Sidebar: Dedicated views for maximum focus on how members engage inside Disco. The sidebar includes instant access to all your community core features, plus powerful admin features at your fingertips. Sidebar includes:

 

  • Community
  • Learning
  • Chat
  • Saved
  • Admin
  • Global “Add” button
  • Your Profile Avatar

 

 

Community: A new “Community” tab where members can gather for discussions, access to resources, events and more. This update aims to provide more intuitive and organized spaces for your community engagement. In this update, you can:

  • Drag and drop Apps into Sections. This flexibility allows you to customize how you organize your community, whether by Membership tiers, Groups, or individual members. 
  • Access on Apps. This allows you to modify which members can access an App, creating curated community spaces for Members.
  • More App types! You can now add new Apps at the Community level, including Chat Channels, Feeds, and Collections.
  • Link to Products. You’ll have the ability to link directly from the community area to a product from the community area. 

 

 

Learning: The new “Learning” tab allows users to explore and participate in learning products (such as cohort-based courses, self-paced courses, masterminds, etc).

  • Products can also be organized into “Sections” to group them into related areas. To tidy up your navigation, you can simply create sections for “Drafts” or “Past” products. 
  • Products will now have vertical rather than horizontal navigation for one consistent navigation pattern.

 

 

Events: The new global “Events” tab rolls up all events from Community and Learning Products for one simple view to access all your events. 

 

Chat: Our new “Chat” tab creates a focused view for all conversations, direct messages, and threads, making it easier for you to stay connected and engaged within your Community. Chat channels can be added in the community or learning area so they’re located where you want them, but they will also be mirrored in the chat area.

 

 

Saved: For all your bookmarks! Anytime you save something in Disco to bookmark it will always be accessible in the sidebar.

 

Admin: The Admin functionality is now right at your fingertips! You won't have to navigate away to a separate area to be an operator. The "View as Member" button has been moved to the User Avatar options in the bottom left, and the Invite to community button is moved to the top right.

 

Global “Add” button: Ability to quickly add a new post, message, content, event product or automation from anywhere inside Disco. Your easy button for a more productive workflow.

 

Profile: Your profile avatar will remain in the same location at the bottom of the sidebar. Under your profile is where you can now find the “View as Member” feature to see your community experience through the lens of a member.

 

Top Bar: The top bar in the new navigation will contain your brand logo, global search, notifications and our help & support.

These updates are designed to streamline the navigation experience, offering a consistent pattern across all interactions within Disco. We believe that these changes will greatly enhance your overall experience and make navigating through Disco even more enjoyable and efficient. 

 

For a detailed understanding of how this update will change your Disco community, please watch our product update video, which compares the old vs new and how to re-organize your Disco community community. 



FAQ

 

  1. What if I don’t want a tab in the sidebar?
    1. All Communities are different. If you don’t want the Learning, Chat or Events tab, you can simply turn it off under settings. 
  2. Can I continue to organize everything as a Learning Product?
    1. Yes, if you would like to continue building everything (including products that act as community spaces) as Products, you can leave everything in the “Products” area.  If you do this, we suggest building a minimal community area still for an effective home landing area for members when they enter your community. You can also add a Product Link App that links directly to a Product for easy access.
  3.  Can I set the access to an entire Section?
    1. Not currently, access needs to be set at the Space level. 
  4. Do members control the organization of sections (like in Slack)?
    1. No, sections in Disco are controlled 100% by the Admin. Members will only see a section appear if they have access to objects within that section. 
  5. How can I customize the look and feel? 
    1. The background color can be customized under the “Appearance” settings in the Admin area for your unique look and feel. 
  6. What happened to the “Library” page?
    1. The global “Library” page has been migrated to a “Collections” space so admins can control access to the collection and organize content into folders. 
  7. How do I migrate my Community Space Products into the Community area?
    1. To move existing Products built as community spaces you’ll need to re-create the Apps in Sections under the Community area. If you have upcoming Events, you’ll need to add them to the Community area, and any Discussions (Feeds or Channels) will need to start fresh.  In short, you will lose historical conversations. If you would like to keep these products where they are, you can add a Product Link App in the Community area that links to the product.