About This Feature

Groups in Disco are designed to streamline community management by organizing members into segments. There are three types of Groups:

  • System Groups are automatically generated when a new Product is created, including all registered members, for efficient bulk communication.
  • Custom Groups allow assembling Members based on criteria like geographic location or shared interests, serving as a foundation for personalized community engagement.
  • Subgroups are created at the Product level for targeting Events or communications to a specific group of Members registered for a Product.

How It Works

Disco's Groups feature automates community segmentation through System Groups. Custom Groups and Subgroups are manually created to segment the community further.



How To Create A Custom Group

  1. In the Admin space, navigate to the “Members” tab > “Groups” 
  2. Click the '+Group' button to create a new group.
  3. Define Group Details, enter a name for the Custom Group, select a preferred color for the Group tag, and add Members to the group.

How To Organize Members Into Subgroups

  1. Select a Product, open Product Settings > select Sub-groups
  2. Initiate Subgroup Creation: Click '+Add New Sub-Group,' enter a name for the sub-group, select a preferred colour for the group tag, and then add Members.

Important Considerations

Permanence of System Groups: System groups, auto-generated for each Product, cannot be removed independently. Deleting a Product is required to remove its System Group.


Q: Can members belong to multiple Groups or Subgroups?

A: Yes! Members can be added to more than one group or subgroup.

Q: How can I communicate specifically with a group?

A: Disco's Discussion Channels can target communications for a specific Group.

Q: What should I consider when deleting a group?

A: Deleting a main Group also removes any associated Subgroups. Communicate with affected Members beforehand and consider alternative arrangements to maintain community connectivity.